Our on-site support package is available to the general public and small businesses. Our engineers are Microsoft Certified System Engineers so are more than qualified to help you with any issues you have. Whatever issue you have we will aim to resolve the issue as quickly as we can.

Our prices for on-site support are as follows:

Call Out Charge: £45 (this includes any work carried out within the first hour)
Hourly Charge: £15

Please call the booking line to speak with an engineer. We will be able to give you a good idea on how much you will pay.

"When I had problems with a terrible virus that I couldn't get rid of. PC Problems Direct came out the same day and had the problem fixed in no time. The engineer was very polite and explained exactly what the problem was and how best to tackle it. Coupled with their very competitive rates I was more than happy. I will definitely recommend them to all my friends."

Louise - Liverpool, Merseyside

I called PC Problems Direct after purchasing a wireless router, for the life of me I couldn't get it to work and it wasn't as easy as the chap made out it was in the shop. The engineer arrived on time as agreed and had the router setup and ready to go within the hour. What more can I say! Friendly, polite and very reasonable"


Michael - Aintree, Merseyside